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Merchandise orders may be delayed slightly but will be fulfilled and shipped on a weekly basis. Please contact jlopresti@siyanks.com for any questions.

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    What shipping options do I have?

    We ship through USPS Priority Mail, which is typically a 2-3 day shipping process

     

    How do I calculate my shipping and handling costs?

    In order to calculate your shipping costs, simply place the item(s) in your shopping cart, go to checkout and enter your shipping address information and you can see the shipping costs for your desired item(s).

    What are the Shipping Costs?

    Shipping of items is based on availability of items, shipping locations, and credit card authorization.

    We will make every attempt to list only in-stock items in, however there may be instances when a popular item may sell out quickly. Should this occur your order will be adjusted and processed immediately. Your credit card will only be charged for those items shipped.

    In the event of a credit card problem, we will e-mail you immediately to inform you of the situation. We will then wait up to 10 business days for your response and then e-mail you once more before canceling the order. Customer Service will respond to your e-mail within 48 business hours. Hours of operation for e-mail are Monday - Friday 9:00 am - 5:00 pm PST. 

    How long does it take to process orders?

    Due to the high volume of orders we receive daily, our policy allows for up to 3-5 business days before your order is shipped out. Sometimes we are able to ship our orders out within days of your original order place date.

    Tracking your order

    You will receive a tracking # for your order in your shipping confirmation email.

    Please review the following information regarding when you can expect your order.

      Please be advised that certain mail carriers do not include weekends or holidays as ship dates.

      Do you ship to Canada or International?

      We currently ship to Canada through our website, but if you need to ship Internationally, please contact us through the website and we will try to accommodate.